Specialized Communication

Specialized Communication

Why Neuro E-Consult® is different from other neurology consultations.

The creators of the Neuro E-Consult® neurological health communications system, Neuro E-Health®, tapped into their prior work in leading military operations as well as health systems implementations to deploy a proprietary 3-pronged communication strategy.

Patients who are forced to maneuver their health with a neurological problem face challenges that are no less critical to survival as compared to how soldiers engage in defense operations. The core of military defense operations is often communications or “comms”.

Our philosophy is that communications within the neurological health care process is just a critical to military missions as it is to health care provision and neurological care operations.

Why is our core focus on communication?

There are unmet needs surrounding neurological health neurological health care which often stem from disjointed and poorly organized communication to patients and within the health care team.

  • The actual content of neurological health communications may not completely be accurate, or it may not relate to the patient’s and or caregivers needs or concerns
  • Often, neurological health care can be administered in a manner that is too complex for patients and or caregivers to understand to be effective in “defending” against nervous system disability
  • Effective neurological health communication is often provided too late in the health care process to effectively decrease neurological problem burden

What happens in the health care setting for neurological patients with there is “a failure to communicate?”

Failure to communicate creates a health care dilemma. Health care literacy is low surrounding neurological problems, therefore patients need critical, step-by-step communication from their health providers. When patients do not get this neurological guidance from their health care providers, this can result in unneeded injury, fear and on-going health problems. This failure also translates into increased health care costs for health care consumers as well as provider systems.

Since traditional medical education does not focus on specialized communications surrounding the nervous system function, many physicians and other health care providers are at a loss on how to best relay information to their patients with neurological problems.